Can I return an item?
If you are not fully satisfied with your purchase, you can return your item(s) for an exchange or refund.
Returns and exchanges are allowed within 3 days after the date of pickup or delivery.
Returns and exchanges will be done by drop-off at our residence in Jln Tungku Kg Katok.
Items must be unworn, unwashed and unaltered.
How long does it take for you to refund me if I return an item?
We will refund you within 24 hours of receiving the returned item.
Will my delivery fee be refunded if I return one or all the items from my order?
Delivery charge is only refunded if the item was returned due to a defect.
Can I exchange an item(s)?
If you are not fully satisfied with your purchase, you can return your item(s) for an exchange or refund.
Returns and exchanges are allowed within 3 days after the date of pickup or delivery.
Returns and exchanges will be done by drop-off at our residence in Jln Tungku Kg Katok. Delivery is available for additional $2 nationwide. For express delivery to reach you latest by tomorrow (payment latest by 4PM): Brunei-Muara/Tutong/Belait ($5 Fee) and Temburong ($8 Fee) depending on area & time of purchase. Note for Tutong/Belait/Temburong, no deliveries every Friday and Saturday.
Items must be unworn, unwashed and unaltered.