- If you are not fully satisfied with the items you have received, you can return or exchange within 7 days of pickup or delivery.
- You can opt to EXCHANGE the item(s) with another item(s), subject to stocks availability.
- If you opt for RETURNS, you will receive a full refund of your item within 24 hours of Kain Kitani receiving the returned item.
- Returns and exchanges will be done by drop-off at our residence in Kg Telanai.
- We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
- All item(s) purchased during a sale are not eligible for exchange, returns and refunds.
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