Returns & Exchange

  • If you are not fully satisfied with the items you have received, you can return or exchange within 7 days of pickup or delivery.
  • You can opt to EXCHANGE the item(s) with another item(s), subject to stocks availability.
  • If you opt for RETURNS, you will receive a full refund of your item within 24 hours of Kain Kitani receiving the returned item.
  • Returns and exchanges will be done by drop-off at our residence inĀ  Kg Telanai.
  • We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
  • All item(s) purchased during a sale are not eligible for exchange, returns and refunds.